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Privacy Policy
Welcome to Internal Medicine Billing. We provide specialized billing and revenue cycle management services for internal medicine practices and are committed to protecting the privacy and confidentiality of all information entrusted to us.
This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website or use our services. It applies to healthcare providers, clients, and website visitors.
Information We Collect
We collect various types of information to support our services and maintain secure operations. Information may be collected from healthcare providers, patients, or insurance entities as part of our billing processes.
Personal & Provider Information
We collect information about healthcare providers and medical practices, including names, contact details, clinic information, and identifiers such as NPIs or tax IDs. This helps us set up billing systems and communicate effectively.
Patient & Healthcare Information (PHI)
As part of our billing services, we may process Protected Health Information (PHI) on behalf of healthcare providers, including patient demographics, diagnoses, treatment details, and billing-related documentation. This information is required to ensure accurate coding, claim submission, and reimbursement processes.
Billing & Financial Information
We may collect billing and financial information such as insurance details, claim data, and payment records. This information is used to support billing processes and ensure accurate claim handling.
Automatically Collected Information
When you visit our website, we may automatically collect technical data such as IP address, browser type, device information, and usage behavior. This helps us improve website performance and user experience.
How We Collect Information
We collect information through:
- Website forms and contact submissions
- Service onboarding and client communication
- Emails and direct interactions
- Cookies and analytics tools
How We Use Your Information
We use the collected information to:
- Perform medical billing and coding services
- Submit and manage insurance claims
- Track reimbursements and resolve denials
- Communicate with healthcare providers
- Improve our services and website performance
- Meet legal and regulatory requirements
HIPAA Compliance & Data Protection
We follow strict data protection practices in accordance with applicable healthcare regulations, including HIPAA.
Protected Health Information (PHI) is handled with controlled access and is only available to authorized personnel. We use administrative, technical, and physical safeguards, including secure systems and encryption to protect sensitive data.
Where applicable, Internal Medicine Billing enters into Business Associate Agreements (BAAs) with clients to ensure compliance with HIPAA requirements.
Information Sharing
We do not sell, rent, or trade personal or healthcare data.
We may share information only when necessary to provide our services, including with:
- Insurance companies and payers
- Clearinghouses and billing platforms
- Trusted third-party service providers
All third parties are required to maintain strict confidentiality and data protection standards.
We may also disclose information when required by law or regulatory authorities.
Data Security Measures
We implement industry-standard security measures to protect data from unauthorized access, disclosure, or alteration. These include:
- Secure servers and encrypted data transmission
- Role-based access controls
- System monitoring and regular updates
While we take strong precautions, no system can be completely risk-free.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality and understand user interaction. These may include analytics tools that help us analyze traffic and enhance user experience.
Users can manage or disable cookies through their browser settings.
Data Retention
We retain information only for as long as necessary to provide our services and comply with legal, regulatory, and contractual obligations.
Healthcare-related data may be retained for extended periods as required for billing, audit, and compliance purposes. When data is no longer needed, it is securely deleted or archived.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your information
- Request corrections
- Request deletion (where permitted)
- Opt out of certain communications
We aim to respond to all requests in a timely and transparent manner.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage users to review their policies.
Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: info@internalmedicinebilling.com
Phone: (888) 915-3817
Address: 101 Johnson St, Brooklyn, NY 11201, USA
Phone: (888) 915-3817
Address: 101 Johnson St, Brooklyn, NY 11201, USA
Consent
By accessing or using our website or services, you accept the terms of this Privacy Policy.